For most of my life I’ve been solving computer problems on gpugames. I started from repairing my family computer, to repairing my own computer, to building myself a new computer to repair computers of other nations. So I think it’s fair to say that I’ve encountered a lot of computer problems. There are still new problems that arise every day, and even someone who has been working in the computer industry for a long time will encounter problems that he has never seen before (but some may not admit it). So it’s good for anyone who works with computers to learn how to solve problems.
Although I can’t give all my knowledge of how to solve problems in this one post, I can still give an insight into how I can go on to solve problems with my computer. I have broken down the basics of solving computer problems into five steps to give you an understanding of the process that is being used. This can be used as a basic guide that you can follow for any problem that your computer can throw at you.
Most professionals will tell you that the five steps don’t even come close to explaining the entire problem-solving process, and they (mostly) are right. But I don’t teach you how to solve problems with computers at a professional level, but rather I show you how the problem-solving process works so that you can learn, you can develop your own problem-solving method.
Identify the problem
Now you can think that this is an obvious step, but sometimes it is overlooked or not done correctly. First, the problem breaks down into one of two categories, either hardware or software. This is done by eliminating all possible causes of one section and then the other or simply by imagining what the error message says. So the error message with the path to the program file is probably a software problem, while the numerous audio signals emitted from the computer during POST is probably a hardware problem.
Note: if the error message gives some code, copy it down than Google, or post it in the forum for help.
Then they break it down further. If this is a software problem, identify the program and all possible causes that may interfere with the program, such as the most recently installed software, or other programs running at the same time that do the same thing as a program that has (or creates) problems. If this is a hardware problem, try isolating the problem by removing all peripherals one at a time and checking all hardware for signs of damage, disconnected/illuminated cables, or anything other than normal.
Make a plan
So you think you’ve identified a problem. You probably have, but remember that these problems may not be as simple as it seems. You want to plan how you want to fix it. For a simple computer problem, it can be just a small plan to play in the head of nothing fantasy. Make a list of possible causes and solutions to fix them. Then think ahead, and find out what to do if these solutions fail. Or if you have other problems.